Help

How Can We Help?

We have collected the most common topics. If you cannot find it, our support team is open 24/7.

Help Topics

We have grouped the most frequently asked topics, from setup to billing.

Starter

Account opening, domain pointing, SSL and first configuration.

News and front page

Story entry, image upload, front-page layout and scheduled publishing.

Users and permissions

Role definition, approval flow, audit log and two-factor authentication.

SEO and Google

Google News, AMP, sitemaps, Search Console and structured data.

Servers and Hosting

Resource upgrades, restoring from backup, DDoS protection and performance.

Invoices and Subscription

Plan changes, payment methods, e-invoicing and refund terms.

Most read

Could not find what you were looking for?

Our support team is open 24/7. One contact for servers, software and publishing.